Privacy Policy
Last updated: 23 October 2026
This policy covers everything WebOps Agent runs: this website, the business dashboard, the AI Try-On widget that stores add to their product pages, and the Try-On App for shoppers (on the web at /try/, as an Android app, and as the WebOps Try-On browser extension). It says what we collect, why, who processes it, and how long we keep it.
1. What we collect
Try-On App shoppers
| Data | Where it comes from |
|---|---|
| Account: email, name (optional), and a hashed password, or your Google account's email and name if you sign in with Google | Sign-up / sign-in |
| The photo you take, or the live camera video, for a try-on | Your device's camera, only while you're using a try-on |
| The items you try on: product links you paste or share, and photos or screenshots of items you upload | You |
| Your generated try-on photos and try-on history | Created when you do a try-on |
| Free try-ons used, passes bought, what's left on them | Created as you use the app |
| Purchase confirmation (order or payment id, which pass) | Dodo Payments or Google Play, after you pay. We never see your card or UPI details. |
Shoppers using the try-on on a store's website
| Data | Where it comes from |
|---|---|
| The photo or live camera video for a try-on, and the product you're trying | Your camera, only while you use the try-on |
| Anonymous usage counts (try-ons, ratings, "add to cart" clicks), for that store's statistics | The widget |
Business accounts
| Data | Where it comes from |
|---|---|
| Account info (email, phone, hashed password or Google sign-in, company name) | Signup / team invites |
| Issue reports, screenshots and page content for Website QA | The website widget and the agent's own page checks |
| Integration credentials (WordPress, Jira, Trello, Asana, Slack) | Settings, encrypted at rest |
| Usage and cost data | Generated as you use the services |
| Billing details (name, billing email, country, order history) | Checkout. Card details are collected by Dodo Payments and never reach our servers |
2. The WebOps Try-On browser extension
The extension adds a "Try on me" button to product pages, a "Try this on" item to the right-click menu on images, and a toolbar button. To do that it looks at the page you're viewing for a product image and name. It's available from the Chrome Web Store.
- What it reads: the product's image address, the product name (or page title), and the page address. Nothing else on the page.
- When it sends it: only when you click a Try-On button, the right-click menu item or the toolbar button. It then opens the Try-On App in a new tab with that product, the same as if you had pasted the product link into the app yourself. Until you click, nothing leaves your browser.
- What it doesn't do: it doesn't track or record your browsing, read what you type, read passwords or payment details, change prices or page content (apart from adding the button), or make network requests of its own. It stores nothing on your device and sets no cookies.
Once the item opens in the Try-On App, the rest of this policy applies: your photo and camera are used only after you choose them there. We don't sell data from the extension or use it for advertising, for creditworthiness or lending decisions, or for anything other than showing you the item on you.
3. How your try-on photos and video are handled
- Photo try-on: your photo and the item's picture are sent to our AI image processing provider, which returns the picture of you wearing it. The photo you took is used for that and is not kept: our working copy is deleted within a day.
- Live video: the video goes straight from your device to our AI video processing provider for the length of the session. We don't record it.
- Try-On App: each generated photo is saved to your own history so you can download or share it again. Only you can see it, and it's deleted after 30 days (or sooner, if you delete it).
- Try-on on a store's website: the generated photo is kept for at most a day so switching between colours is instant, then deleted. The store doesn't receive your photo.
We don't use your photos to train AI models.
4. Who processes your data
We share data only with the service providers we need to run the product, each only for its task and under its own data processing terms:
- AI processing providers: for try-on images and live video, for the voice assistant on stores that use it, and for the Website QA agent.
- Google: if you choose "Continue with Google", for signing you in (we receive your name, email and Google account id), and Google Play for purchases made in the Play Store app.
- Dodo Payments: our reseller and Merchant of Record for website payments. It collects your payment details directly under its own privacy policy; we receive only what you bought and its payment status.
- Our hosting and email delivery providers.
A list of our current providers is available on request. We don't sell your data, and we don't share it with advertisers.
5. How long we keep it
| Data | Kept for |
|---|---|
| Try-On App: your generated photos and try-on history | 30 days, then deleted automatically |
| Photos of items you upload | 3 days |
| Your camera photo for a try-on | Deleted after use, within a day |
| Try-ons on a store's website: generated photo | Up to 1 day |
| Live video | Not recorded |
| Try-On App account and passes | Until you delete your account |
| Business account data | As long as the account exists |
| Payment and invoice records | Kept by Dodo Payments or Google Play for as long as tax and accounting law requires |
6. Deleting your data
Try-On App: on the web or in the Android app, sign in and tap Delete my account under "Your try-ons". Your account, history, photos and any remaining pass are deleted immediately and for good. You can also delete single try-ons from your history, or email us to delete your account for you.
Business accounts: from Settings → Danger Zone an Admin can export everything under the account as JSON, or permanently delete it and everything under it.
7. Cookies and storage
We set one cookie: a signed session cookie that keeps you signed in. Your browser or the app also remembers a few settings on your device (such as the camera mode you picked). If you use "Continue with Google", Google may set its own cookies under Google's privacy policy. There are no analytics or advertising cookies.
8. Security
Passwords are hashed (bcrypt), integration credentials are encrypted at rest, all traffic is encrypted (HTTPS), and each account's data is kept separate from every other account's. Business accounts can turn on two-factor authentication.
9. Children
The Try-On App is meant for people aged 18 and over. We don't knowingly collect data from children. If you think a child has used it, contact us and we'll delete the account.
10. Your rights
You can see, download (your try-on photos), correct or delete your data at any time, as described above. You can also ask us what we hold about you, or raise a concern, by email. We'll reply within 30 days.
11. Changes and contact
When we change this policy we update the date at the top. Questions or requests: echos.solutions@gmail.com.